Privacy Policy

Effective Date: August 19, 2026

Website: [https://eleganceofenchantment.com](https://eleganceofenchantment.com)

At Elegance of Enchantment, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. What Information We Collect

We only collect information necessary to run our shop and provide you with a smooth experience:

Account & Profile Data: If you create an account, we store your username, email address, and any profile details you provide.
Order & Transaction Data: If you make a purchase, we collect necessary details to fulfill your order (shipping address, name, contact info). Note: Payment card details are handled securely by our payment processors and are never stored on our servers.
Technical Data: Standard server logs, IP addresses, and basic browser cookies used for site functionality and security.

2. How We Use Your Information

We use the data we collect to:

Process and fulfill your candle orders.
Manage your customer account (if applicable).
Respond to your customer support requests or questions sent via our contact form.
Maintain the security and performance of our website.

3. Cookies

We use minimal cookies to ensure the website functions properly:

Login Cookies: If you log into an account, temporary cookies are set to save your login details and screen preferences.
Cart / Functional Cookies: Used to remember your actions and preferences as you navigate the shop.

4. Comments

While comments are generally disabled on our site, if you ever leave a comment or if comments are enabled in the future, we collect the data shown in the comment form along with your IP address and browser user agent to help detect spam.

5. Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos, social media posts, or images). Embedded content from other websites behaves exactly as if you visited the external site. These third-party sites may collect data about you, use cookies, and monitor your interaction with that embedded content.

6. Who We Share Your Data With

We do not sell or rent your personal data. We only share information with trusted third-party service providers who help us operate our website, process payments, and ship your orders (e.g., hosting providers and shipping carriers). If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

Account Information: Stored as long as your account remains active. You can view, edit, or delete your profile information at any time (except your username).
Order Records: Kept for accounting, legal, and administrative purposes.

8. Your Rights Over Your Data

If you have an account or have interacted with our site, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, excluding data we are legally required to keep for administrative or security reasons.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us via our Contact Us page.